Advice and answers from the Kodable Team

Trouble logging is usually because your computer is having trouble connecting to our servers. This could be for a number of reasons.

1. You are using an incorrect email or password. Try resetting your password at https://www.kodable.com/resetpassword

2. You do not have a registered Kodable account. Kodable account creation is not automatic, so if you downloaded

3. You have a firewall, ad-blocker, antivirus software, or proxy blocking access to our servers. If so, you will need to whitelist the following URLs:

4. You are using an unsupported browser. Kodable should work in all relatively new browsers, including Google Chrome (recommended), Firefox, Safari, Internet Explorer, and Edge.

5. You have browser security settings that disable Kodable from working correctly. An example of this would be if you have JavaScript enabled. If this is the case, you will need to disable these settings.

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